The machine Quickchat was created with OSRS gold permits a set sequence of key strokes to say a specific phrase. There is not anything stopping somebody using these sequences repeatedly and flood the conversation window with pointless phrases. They are muted, and they can still spam. The reason they abuse this system isn't neccessarily it is there to misuse, they do it because they are in a position they don't wish to be in, since in their view, someone has reported them for a matter that they think is nice, even if it's serious. What they want to do therefore is cause as much chaos as possible as a revenge to this individual, and if they do capture unmuted, the first thing they do is confront the individual who reported them, if they understand, or just flame around. This does not apply to everyone, but I have noticed a sizable percentage.

So, do the mutes work? No. People have as much liberty as anyone else, they can still cause havoc while they're muted, and some return worse than before, many simply remain the same. It is a really rare occurence that someone ought to come back and turn over a new leaf there and then. It may occur gradually as the individual matures, but the mutes themselves have little if any effect.

I should point out that there are individuals who get eloquent unfairly, and therefore are a different case. My case is to the people who have caused the offence deliberately to rain havoc on the community, as an attempt to interrupt it, ruin friendships, and many other things.

So what's to be achieved then? Should it continue as before, allow folks stay the way they were prior to the mute? Become more harsh and rigorous? Or lessen the punishment? I don't understand, I have a view that the muting system does not operate, for both reasons they cause more anger than good, and also the fact that quickchat has ruined the point of muting. The most obvious solution is to eliminate quickchat, will that work? Perhaps, but a lot of folks will still be angry. Eliminate the gamers? Perhaps, but that is getting rid of people that make up the community, people who help the game grow. In short, it is the mindset of the folks behind the offence that needs sorting out, however that is a real individual, and that is a digital game, is it really feasible to buy RuneScape gold change the person?